Your account

Product brief · Working people model

People behind
the product.

Audience goals, contributor work, and operating responsibilities for the Backcountry concept.

First-pass hypotheses and candidate actors. No profile is a research-validated segment or an approved production account type.

HOL + external operators · Working hypothesis

Organization owner or manager

A registered person representing a brand, retailer, outfitter, guiding/tour company, destination or another organization; they may own a free page, accept manager access or represent a Commercial Partner organization.

Primary goalMaintain an accurate business presence and the right team access; when appropriate, prepare the organization for a separately vetted commercial relationship.

Illustrative portrait for the Organization owner or manager persona
At a glance · Working hypothesis

A path through the work.

A proposed sequence from the working persona. Access, approvals, and handoffs still need HOL review.

  1. Register/verify

  2. create or claim an organization

  3. enter its named workspace

  4. publish basic facts

  5. invite/accept team access

  6. agree person affiliations

  7. prepare Commercial Partner application in a follow-up

Needs + friction to test

What could get in the way.

Clear active organization, owner versus manager controls, recipient-bound invitations, reviewed existing-page claims, mutual affiliations and independent Member/Professional access. A free page is not an endorsement or sponsorship.

Role relationship.

Organization owner or Organization manager per assigned entity, on the person’s existing account. Owner alone controls team/ownership and submits/accepts partner terms; managers self-publish basic facts and may prepare application drafts. Commercial Partner is org status; HOL Commercial manager is separate internal staff.

Evidence + assumptions

What this rests on.

Commercial questions in the September 8 transcript, initial direction in the September 15 summary, and Product Strategy. Andy’s October16 public people/organization profile direction; see public profile scope.

Working hypothesis; not a finding from member interviews or an approved production role.

Validation question

What we need to learn.

Use fictional owner, manager, former representative and unrelated accounts to review entry and access. Commercial Partner packages, evidence standards, pricing and activation remain follow-up.

Working traceability

Organization owner or manager

Organization owner or Organization manager External org-scoped access on a registered account; Commercial Partner is org status, internal HOL Commercial is separate.

Related backlog stories · 36

HOL-D013 · Find guides, creators, and other peopleHOL-D014 · Explore a creator's work and updatesHOL-D015 · See stories, people, and events connected to a placeHOL-D030 · Send in photos or video for reviewHOL-D035 · See clearly labeled partner benefitsHOL-D036 · Review and approve sponsored placementsHOL-D046 · Apply for a private gear testHOL-D047 · Run and publish a private gear testHOL-D058 · Sign in and manage my sessionHOL-D072 · Submit original work for editorial reviewHOL-D074 · Create and publish stories galleries and videosHOL-D078 · Prepare events and manage approved appearancesHOL-D083 · Explore public organization pagesHOL-D084 · Prepare and publish public organization profilesHOL-D086 · Reset my password and recover account accessHOL-D087 · Change my sign-in emailHOL-D088 · Protect my account with two-step verificationHOL-D089 · Keep my profile and saved stories when I returnHOL-D092 · Choose and switch my workspaceHOL-D093 · Create a free organization pageHOL-D094 · Invite and remove organization managersHOL-D095 · Transfer organization ownershipHOL-D096 · Claim an existing organization pageHOL-D097 · Review and resolve organization ownership claimsHOL-D098 · Confirm or remove a professional affiliationHOL-D099 · Apply to become a Commercial PartnerHOL-D100 · Review Commercial Partner applicationsHOL-D101 · Change my passwordHOL-D102 · Review and sign out my devicesHOL-D104 · Find my profile and account settingsHOL-D105 · Choose which updates I receiveHOL-D106 · Understand and control what my profile sharesHOL-D107 · Manage my saved payment methodsHOL-D108 · Manage my delivery addressesHOL-D109 · Review my Shop purchases and receiptsHOL-D110 · Review my membership bills and receipts

Relationships describe product hypotheses and demo stories. Candidate authority and implementation status remain subject to HOL review.